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REFUND POLICY

Booking Cancellations

  • Cancellations made at least 24 hours before the booking time may qualify for a full refund or booking reschedule.

  • Cancellations made less than 24 hours before the booking may not qualify for a refun

No-Shows

Customers who fail to arrive for their scheduled booking without prior notice will not be eligible for a refund

Late Arrivals

Late arrivals may result in reduced playing time to avoid affecting subsequent bookings. Refunds will not be issued for lost time caused by late arrival.

Technical Issues

If a session is interrupted due to technical problems caused by our equipment or systems, we may offer:

  • A partial refund,

  • A full refund, or

  • A complimentary rescheduled session.

This will be assessed at management’s discretion.

Weather Conditions

As our simulator facility is indoors, bookings are generally not affected by weather conditions.

Refund Processing

Approved refunds will be processed using the original payment method and may take several business days depending on your bank or payment provider.

Contact Us

For refund or cancellation requests, please contact us through our website or phone +27 76 062 0723, email precisiongolfsim@outlook.com

Refund Policy - the basics

Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.

What to include in the Refund Policy

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.

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